Hotel Services
1900687 Requisition #
Thanks for your interest in the Front Desk Clerk position. Unfortunately this position has been closed but you can search our 147 open jobs by clicking here.
  • High school diploma or GED required
Must demonstrate the following essential knowledge and skills:
  • Excellent interpersonal and communication skills
  • Demonstrated ability of teamwork with internal and external customers
  • Knowledge of all areas of providing excellent customer service
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
  • Self-Starter; must work without close supervision
  • Ability to handle multiple priorities in a fast paced environment
  • Neat, well-groomed appearance with excellent personal hygiene
  • Knowledge of LMS 
  • Knowledge of CMS 
  • Knowledge of Hot SOS*
  • Knowledge of Harrah’s Cherokee Valley River Casino & Hotel employment policies
  • Not required at time of hire; may be learned in probationary period agreed upon at time of hire


  • Must be able to stoop, bend, reach, kneel, twist and grip items
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak and understand English
  • Must be able to work in small, shared office space 
  • Must be able to make rational decisions when handling guest and employees
  • Must be able to operate in mentally and physically stressful situations
  • Must be able to lift up to 25 pounds and carry 5 pounds
  • Must be physically mobile with reasonable accommodations
  • Must be able to operate in mentally and physically stressful situations
  • Must have manual dexterity and coordination to operate office equipment, computer, fax machines and photo copier
  • Must be able to tolerate area containing varying noise and temperature levels, illumination, vibration, crowds and air quality including second hand smoke
  • Must be able to work a flexible schedule including weekends, evenings and holidays.

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Valley River Casino & Hotel reserves the right to make changes in the above job description whenever necessary. 11.9.18

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