Hotel Services
1800399 Requisition #
Thanks for your interest in the Front Desk Clerk position. Unfortunately this position has been closed but you can search our 153 open jobs by clicking here.


  • High school diploma or GED required

Must demonstrate the following essential knowledge and skills:

  • Excellent interpersonal and communication skills
  • Demonstrated ability of teamwork with internal and external customers
  • Knowledge of all areas of providing excellent customer service
  • Excellent oral and written communication skills
  • Strong interpersonal skills
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook
  • Self-Starter; must work without close supervision
  • Ability to handle multiple priorities in a fast paced environment
  • Neat, well-groomed appearance with excellent personal hygiene
  • Knowledge of LMS
  • Knowledge of CMS
  • Knowledge of HotSOS
  • Knowledge of Harrah’s Cherokee Casino Employment policies
  • Not required at time of hire; may be learned in probationary period agreed upon at time of hire


  • Must be able to stoop, bend, reach, kneel, twist and grip items
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak and understand English
  • Must be able to work in small, shared office space
  • Must be able to make rational decisions when handling guest and employees
  • Must be able to operate in mentally and physically stressful situations
  • Must be able to lift up to 25 pounds
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibrations, crowds and air quality including second hand smoke
  • Must be able to work a flexible schedule including weekends, evenings and holidays


This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 9.28.18

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