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1800232 Requisition #
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Must be 21 years of age or older to hold this position.

 

JOB SUMMARY:
Responsible for providing fast, friendly and courteous service to every customer every time while taking/serving beverage orders

JOB ESSENTIAL DUTIES AND RESPONSIBILITES:

  • Endorse the business objectives, ethics and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision and Values
  • Work in an assigned area,
  • Present the beverage to the guest
  • Maintain a clean station at all times
  • able to answer questions about Harrah’s facilities and services
  • Maintain current knowledge of casino promotions and events occurring throughout the facility and the appropriate team members to contact to provide accurate answers to any question
  • Explain and encourage gold card participation
  • Provide fast,(20 minute or less round time), friendly, professional beverage service to casino guests; carries full trays on every round
  • Acknowledge and respond to customers immediately
  • Learn and greet customers by name
  • Work well without supervision
  • Pick up trash, glasses, and litter in or out of work area
  • Keep errors to a minimum
  • Anticipate customers’ needs
  • Seeks coaching to improve performance
  • Adhere to regulatory, departmental and company policies/procedure in an ethical manner

MINIMUM QUALIFICATIONS:

  • High school diploma or GED preferred
  • CARE certified preferred

Must demonstrate the following essential knowledge and skills:

  • Knowledge of beverage operations
  • Able to attend to multiple priorities simultaneously
  • Excellent interpersonal skills
  • Willing to learn and be adaptable
  • Attention to detail/observant
  • Documented teamwork behaviors and attitudes
  • Neat, professional appearance with excellent personal hygiene
  • *Care certified – certification will occur during training period

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

  • Must be able to be on feet for 8 hour shift
  • Must be able to stoop, bend, reach, kneel, twist and grasp
  • Must be able to bend, stoop and twist when serving beverages
  • Must have the ability to frequently reach above and below the shoulder, stand and walk for up to four hours
  • Must be able to lift and carry up to 25 pounds
  • Must be able to respond to visual and aural cues
  • Must be able to read, write, speak and understand English
  • Must be able to tolerate areas containing varying noise and temperature levels, illumination, vibration, crowds, and air quality including second hand smoke
  • Must be able to work a flexible schedule including weekends, evenings, and holidays

This is not necessarily an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary. 10.19.18

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